Community Trust - Head of Operations
Join our Community Trust as Head of Operations, leading Luton Town FC's growth and community impact.
JOB PURPOSE
The Head of Operations will oversee the day-to-day activities of Luton Town FC Community Trust. As a key member of the Senior Management Team (SMT), the post holder will provide leadership and operational expertise, ensuring the charity runs efficiently and effectively in alignment with its strategic goals.
JOB DESCRIPTION
- Direct line management of the Programme Manager, Football Development Manager, Operations Officer, and Finance Administrator, ensuring their performance aligns with the trust's objectives and values.
- Contribute to the Senior Management Team, attending weekly meetings
- Contribute towards the trust’s business plan as well overall strategy
- Work alongside the Community Trust Director to oversee budgeting and financial planning, leading monthly financial clinics with project leads to ensure expenditure and income is kept in line with budgets
- Lead and support income generation efforts across all departments, including bid writing, overseeing the 'Friends Of' scheme, and identifying and developing new revenue-generating opportunities
- Develop and nurture strategic partnerships with local organisations and key stakeholders to enhance the trust’s impact and ensure alignment with community needs.
- Work closely with other members of the SMT to ensure to develop and implement high impact programmes and initiatives that align with the Trust’s mission and objectives.
- Oversee the trust's compliance with the Capability Code of Practice (CCOP), ensuring all policies are reviewed and updated regularly, and that best practices are followed across all departments
- Acting as first point of contact for trust HR queries and issues, attending informal action and disciplinary meetings as necessary and ensuring correct procedures followed across trust
- Ensure the Trust is run efficiently by suggesting improvements to existing systems and implement new systems where appropriate
- Work alongside SMT to ensure vigorous health and safety polices and procedures and in place and followed by all staff
- Maintain comprehensive contracts register for all technology, subscriptions and other services
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
- Excellent organisational skills and leadership abilities
- Proven experience in managing staff and leading high-performing teams, with a track record of achieving operational excellence
- Outstanding communication and people skills
- Ability to work with others, building trust and developing strong relationships
- Ability to set high standards for self and motivate others to strive for excellence
- Acts with honesty and integrity, and understands how to use resources resonsibily
- Working knowledge of MS Office and various other software, including CRM systems and accounts packages
- Working experience in budgeting and financial management
- Be an ambassador for the Club presenting the Club in a positive image at all time
- This is a full time role
- Applicants must be eligible to live and work in the UK.
- This role requires the successful candidate to pass an enhanced DBS check due to the nature of the work involving vulnerable groups. The Trust is committed to safeguarding and promoting the welfare of children and young people, and expects all staff to share this commitment.
- Full UK drivers license and access to vehicle
We're All Luton
At Luton Town we celebrate diversity in all its forms. Our commitment to fostering a vibrant and inclusive culture extends beyond the pitch, enriching every aspect of Our Club. We believe that a diverse workforce fuels creativity, innovation, and success.
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our dedication to equity, diversity, and inclusion is not just a statement; it's a commitment we uphold every day through our policies, practices, and actions.
We recognise that every individual brings unique skills and experiences to the table, and we are committed to ensuring that our recruitment process is accessible to all. If you require any reasonable adjustments to participate fully in the application or interview process, please don't hesitate to let us know.
Safeguarding Statement
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include DBS Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
Benefits
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Healthcare Cash Plan
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Club Discount
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Cycle to Work Scheme
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On site Gym
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Salary Sacrifice Car, Bike & Tech Schemes
About Luton Town Football Club
Luton Town Football Club, founded in 1885, is a historic English football team based in Luton, Bedfordshire.
The Club is immensely proud of its complex history, inclusivity and its passionate fanbase. These cultural aspects are reflected in all of our recruitment practices, ensuring that new staff members align with and contribute to the club's cultural identity and long-term goals.
In 2015 we became the first professional football club to pay the Real Living Wage.
We are proud to be a Disability Confident Employer, and demonstrated a commitment to ensuring that applicants and employees from all sections of the community are treated equally and not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
Community Trust - Head of Operations
Join our Community Trust as Head of Operations, leading Luton Town FC's growth and community impact.
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