JOB PURPOSE
Luton Town Football Club are seeking two new members to expand our team of matchday mascots, Happy Harry & Happy Hatty.

Who we are looking for?

You will work as a performer of the Mascot character, communicating and engaging the audience ensuring the mascot programme is delivered in a consistent, successful manner. Performances and appearances will include (but is not limited to); matchdays, community activity, team appearances, sponsors appearances, charities, media, and private functions - this could be weekdays, week nights and weekends. You will work as part of our Fan Engagement Team and be expected to interact with Adults & Children.

To be successful, you will be able to communicate and engage with the audience and able to adapt your approach depending on who your audience is. You will have the ability to work in a fast-paced environment and maintain the highest level of professionalism when representing Luton Town FC and Club partners. You will have experience in character performance and should be physically fit to handle the demands of performing in the mascot costume. You will also have the ability to work flexible hours and travel locally when required.

Key Requirements:

· You must be 18 years or older.

· You must be energetic, outgoing and enthusiastic.

· A great sense of humour.

· Have a good level of fitness to be able to perform for extended periods.

· Willing to work in all weather conditions.

· Be consistent ‘in character’.

· Willing to undergo full training for the position.

· Strong nonverbal communication skills for when in costume.

· Be confident working in a busy environment.

· Be proud and professional representing the football club.

· Show initiative.

· Work well as part of a team.

· Be reliable and committed.

What will you be doing?

The role is to sit within a team of people that will be Happy Harry and Hatty both on a matchday (evenings, weekends and bank holidays) and non-matchdays Club and Community Engagement initiatives.

· Posing for photographs.

· Signing autographs.

· Meet & Greet opportunities around the stadium.

· Taking part in Half-time activities on the pitch.

· Working with Management to develop new ideas and routines.

· Maintain the costume and report any repairs or replacements as required.

Additional Information:

• This a casual role.
• Applicants must be eligible to live and work in the UK.
• Applicants will be subject to a full DBS Check.

SAFEGUARDING STATEMENT

The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.

The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.

EQUALITY STATEMENT

The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.

The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.