Fan Advisory Board Member
We’re looking for passionate LTFC Fans who can represent fellow fans with honesty and inclusivity, bring fresh ideas to work with the Club to further enhance the Fan Experience.
ROLE PROFILE
Luton Town Football Club is inviting supporters to join its newly created Fan Advisory Board (FAB), designed to foster meaningful and structured dialogue between the Club and its supporters. This is your chance to help shape decisions that directly impact the fan experience at LTFC.
We are particularly keen to hear from supporters representing the following areas of our fanbase to ensure diverse perspectives:
Youth
Inclusion
Disability
Female supporters
3 Open Seats
The FAB will meet at least three times per season and serves as a direct line of communication between supporters and senior Club representatives.
PURPOSE OF THE ROLE
The FAB is recognised by Luton Town Football Club as its official supporter advisory body and plays a key role in informing Club thinking and decision-making.
As a FAB member, you will:
Represent the views and experiences of supporters within a specific focus area (Youth, Inclusion, Disability, or Women)
Contribute to open, constructive dialogue with the Club
Be a visible presence within the fanbase, championing supporter perspectives
KEY RESPONSIBILITIES
Representing Supporters
Listen to and reflect the views of supporters in your focus area in a balanced and constructive way
Engage with fellow fans outside of meetings to gather feedback and insight
Act as a ambassador for Luton Town FC and the FAB
Participation & Collaboration
Attend three FAB meetings per season and prepare for discussions
Work collaboratively with other FAB members and Club representatives
Ensure feedback and decisions are communicated clearly between the Club and supporters
Contributing to Club Discussions
FAB members may be involved in discussions on topics including:
Club strategy and long-term vision
Matchday and non-matchday supporter experience
Ticketing, access, and accessibility
Community activity and equality, diversity, and inclusion
Fan engagement and supporter behaviour
Club heritage matters
Environmental sustainability
ABOUT YOU
You will:
Be a supporter of Luton Town Football Club
Have lived experience, insight, or strong interest in one of the focus areas (Youth, Inclusion, Disability, or Women)
Be passionate about improving the supporter experience
Be confident sharing your views while respecting differing opinions
Take a constructive, solutions-focused approach
Be willing to dedicate time outside of meetings to engage with supporters
Support the Club’s commitment to equality, diversity, and inclusion
Previous experience in supporter groups, volunteering, advocacy, or engagement roles is not essential. We especially encourage voices that may have previously felt ‘unheard’ to apply.
WHAT THE CLUB OFFERS
Direct access to senior Club representatives
An opportunity to influence supporter-focused discussions and outcomes
A chance to help shape the future of fan engagement at LTFC
SELECTION PROCESS
Applications will be reviewed by a Selection Panel including:
The Club’s Board-level lead for fan engagement
Luton Town FC senior management & Executive team
The Fan Engagement Officer
Shortlisted applicants will be invited to participate in:
A face-to-face interview
An in-person group interview
Due to anticipated high demand, only shortlisted candidates will be contacted.
HOW TO APPLY
Supporters wishing to apply should complete the required fields, outlining:
Their connection to Luton Town FC
Why they would be a suitable representative
Applicants must confirm they have read and understood the Fan Advisory Board Terms of Reference. For questions, contact Lisa McEvoy – lisa.mcevoy@lutontown.co.uk
- Department
- Fan Engagement
We're All Luton
At Luton Town we celebrate diversity in all its forms. Our commitment to fostering a vibrant and inclusive culture extends beyond the pitch, enriching every aspect of Our Club. We believe that a diverse workforce fuels creativity, innovation, and success.
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our dedication to equity, diversity, and inclusion is not just a statement; it's a commitment we uphold every day through our policies, practices, and actions.
We recognise that every individual brings unique skills and experiences to the table, and we are committed to ensuring that our recruitment process is accessible to all. If you require any reasonable adjustments to participate fully in the application or interview process, please don't hesitate to let us know.
Safeguarding Statement
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include DBS Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
Benefits
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Subsidised Healthcare and Dental Plans.
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Complimentary meals & snacks provided
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Wide range of local and sponsor discounts
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Salary Sacrifice Schemes (Cycle2work, electric car leasing & tech)
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Regular club social events
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Gym Discounts through benefits partners
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On-site Gym (Head Office)
About Luton Town Football Club
Luton Town Football Club is a professional football club based in Luton, Bedfordshire. Founded in 1885, the club combines a rich sporting history with a strong community focus.
Beyond football, Luton Town FC offers diverse career and placement opportunities in areas such as sport management, media, marketing, events, and community engagement.