Retail Assistant 2026/27 Season
Are you ready to be part of the Luton Town Football Club family? We're on the lookout for enthusiastic individuals to join our team as Casual Retail Sales Assistants, serving in both our Stadium and Town Centre shops.
Role Overview:
As a Casual Retail Sales Assistant at Luton Town Football Club, you'll play a crucial role in creating memorable experiences for our supporters. Your responsibilities will include:
Providing exceptional customer service, showcasing your confidence in selling our products.
Working during home games, upholding a strong work ethic.
Collaborating effectively with your team, especially in a dynamic retail environment.
Being the friendly face of the club, assisting fans in finding their desired merchandise.
Offering product information and pricing details, while efficiently processing payments.
Promoting any ongoing special offers to enhance our supporters' experience.
Ensuring our store always looks its best, with attractive and professional product displays.
Person Specification:
The ideal candidate will possess the following qualities:
Retail experience is a plus, but not mandatory.
Confidence in handling financial transactions.
Availability to work during evening and weekend home games.
A strong work ethic and dedication to delivering exceptional service.
A willingness to learn and a genuine passion for our brand.
The ability to thrive under pressure in a fast-paced environment.
Hours:
Working hours will be Monday - Friday including weekend and matchdays
We're All Luton
At Luton Town we celebrate diversity in all its forms. Our commitment to fostering a vibrant and inclusive culture extends beyond the pitch, enriching every aspect of Our Club. We believe that a diverse workforce fuels creativity, innovation, and success.
We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our dedication to equity, diversity, and inclusion is not just a statement; it's a commitment we uphold every day through our policies, practices, and actions.
We recognise that every individual brings unique skills and experiences to the table, and we are committed to ensuring that our recruitment process is accessible to all. If you require any reasonable adjustments to participate fully in the application or interview process, please don't hesitate to let us know.
Safeguarding Statement
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include DBS Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
Benefits
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Subsidised Healthcare and Dental Plans.
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Complimentary meals & snacks provided
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Wide range of local and sponsor discounts
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Salary Sacrifice Schemes (Cycle2work, electric car leasing & tech)
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Regular club social events
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Gym Discounts through benefits partners
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On-site Gym (Head Office)
About Luton Town Football Club
Luton Town Football Club is a professional football club based in Luton, Bedfordshire. Founded in 1885, the club combines a rich sporting history with a strong community focus.
Beyond football, Luton Town FC offers diverse career and placement opportunities in areas such as sport management, media, marketing, events, and community engagement.